Have a Question?

We’d love to hear from you! Send us a message and we’ll get back to you soon.

Our friendly customer care team is here to help you give your tortoise the best experience possible. Whether you need support choosing the right size soaking tray, have care questions, or want advice on setup — we’re happy to assist.

You can also check our FAQ page for quick answers to common tortoise soaking and product questions.

All messages go directly to our Good Bits care team. We look forward to talking with you!